Friday, April 17, 2009

Comcast, Belkin, and The Familiar Customer Support Ring of Hell


Comcast and Belkin have not so surprisingly joined forces to create the perfect customer support torture device. Comcast sent me to Belkin this morning with no idea what was happening, and here's the options for Belkin's customer support on the weekends:

1. Press 7 to replace your hardware.
2. Press 9 for a non-networking product like UBS, iPod, and so on.
3. Press 1 for technical support.

All options return this recording: "You have not entered a valid option."

And the recording starts over. The evil infinite loop is alive and well! Mwahahahaha!

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